BCH Digital incorporated by Rob Macdonald and Andy Haigh, BCH Digital’s current Product Development Director and Senior Engineer.
BCH selects Everyware (UK) Ltd as its IVR hardware provider.
BCH’s initial IVR platform commissioned and deployed.
Key Milestone – First billed call was processed.
Key Milestone – First month to process and bill over 1,000,000 call minutes.
BCH Digital acquires ‘Everyware (UK) Ltd’.
Everyware Director, Amanda Franklin joins as Technical Director.
BCH launches its innovative Short Messaging Service (SMS) Gateway.
Key Milestone – 1,000,000th SMS message processed.
BCH launches its Call Conference platform.
BCH starts development of its PCI DSS card processing solutions.
BCH deploys its Indirect Access (IDA) outbound call processing platform.
Key Milestone – 1st full month BCH processes and bills in excess of 5,000,000 call minutes.
BCH achieves PCI DSS Level 1 compliance.
Key Milestone – First card payment collection processed and billed.
Key Milestone – 100,000,000th call minute processed and billed through BCH’s IVR.
Key Milestone – First month over £1 million in transaction value generated via BCH’s PCI DSS accredited card processing and collection solutions.
Key Milestone – 1st full month BCH processes and bills in excess of 10,000,000 call minutes.
Key Milestone – 500,000th conference call processed.
Key Milestone – First month over £5million in transaction value generated via BCH’s PCI DSS accredited card processing and collection solutions.
Mark Drury Joins as Executive Director.
Key Milestone – 750,000th conference call processed.
BCH moves to its new offices and training centre at 111 Piccadilly, Manchester.
BCH Solutions is launched to the Reseller community.
Key Milestone – IVR platform capacity increased to 5,040 lines.
BCH Solutions launches its innovative “Academy” accreditation programme.
Paytel Solutions is launched.
Key Milestone – 2,000,000th transaction processed and billed via BCH’s PCI DSS accredited card processing and collection solutions.
Having worked closely and in a collaborative method alongside all its personnel, BCH Digital publishes its core brand values.
BCH Integration is launched, providing service directly to enterprise customers.
Appointment of new Chairman,
After 18 months of development, BCH’s new hosted contact centre product suite, Sophia, see’s its first
end user deployment.
Key Milestone – BCH processes it’s 200 millionth call since it’s incorporation.